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Dover · PlumbersDover · Whitfield · Kearsney · CT16/CT17

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Stop a burst pipe fast: what to do before the plumber arrives

We got a call last winter from a CT17 terrace where a pipe had let go behind a kitchen unit overnight. By the time anyone noticed, water had been running for hours. Here is what would have limited the damage, and what to do in yours.

Find the stopcock now, not during the emergency

That property's stopcock turned out to be behind a false panel nobody had opened in years. Find yours today, before anything is wrong, wherever it turns out to be.

Turn it off, then open a tap

Turn the stopcock clockwise to shut it. Once off, open the lowest tap in the house to drain the remaining pressure out of the system.

If it is a hot water leak specifically

May need a separate isolation point on the cylinder. Shut the main stopcock anyway, then call or WhatsApp us.

What happened next

Once the water was off, the actual repair was a twenty-minute fix. The overnight flooding, not the pipe itself, was what cost real money and disruption.

Honest price from a photo

Photos, description and postcode to hello@doverplumbers.co.uk or on WhatsApp. Same-day reply on straightforward jobs.

Photos, description, postcode. Get an honest price.

Photo-quote same-day via WhatsApp. Describe the problem, send a photo if you can, and we'll give you a straight price or an honest banded estimate before we book anything in.